Privacy Policy

IGL Privacy Policy

This privacy policy sets out how we, IGL Surveying Ltd, use and protect any information that you give us when you use our website and/or our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website form; you can be assured that it will only be used in accordance with this privacy statement.

We keep our privacy policy under regular review and we will place any updates on our website.  You should check periodically to ensure that you are happy with any changes. This policy was last updated on 20^th July 2022.

What information might we collect from you?

• We may collect the following information:
  • Name and title/job title
  • Contact information such as telephone numbers or/and email address
  • Demographic information such as your address and postcode
  • Other information relevant to the service that you have requested from IGL
• This data will only be held for the required period of time to complete the professional services that you have instructed us to undertake.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service. In particular for the following reasons:

• Internal record keeping
• Invoice purposes
• To administer your account, provide the services that you have requested from us and respond to your queries
• IGL will NOT share your personal information with third-parties for Marketing Purposes under any circumstances.

Who might we share your information with?

• Dependent on the service that you have requested from us, we may be required to share your personal details, i.e. your name, address, telephone number, with a Contractor/Consultant in order for works/inspections to be carried out.

How can I access the information you hold about me?

• If you would like to access the information we hold about you, please write to us at our office address; IGL Surveying Ltd, 110 Business First Business Centre, Davyfield Road, Blackburn, Lancashire, BB1 2QY

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online or from you personally.  Your information is only accessed on a needs-only basis.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies are placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

However, if you wish to restrict, block or delete cookies provided by our site – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

Links to other websites

Our website may contain links to other websites of interest. This privacy policy only applies to our website, so when you link to other websites you should read their own privacy policies.

Third Party Cookies

To help improve your experience of our site we use content from other sites to help users and improve usability for example Google Maps for the ‘find us’ function. We also use social sites such as Facebook, Twitter and Linked In.

We don’t control these sites and we suggest you read their cookie policy to see which ones they use and how to manage them.

If for any reason you believe your data has been processed unfairly you have the right to raise the issue with the Information Commissioner’s Office (ICO). www.ico.org.uk/concerns